
Co-Founder · Sep 2023 — Apr 2024
Skyla
Lucien co-founded Skyla (September 2023 - April 2024). Skyla was an AI-powered customer support chatbot for Shopify stores, built in the very early days of OpenAI's API when people had just started building AI-powered products.
The aim was to offload Shopify store owners from answering repetitive customer questions like "where is my order?", "is this product available?", and "what are your return policies?". Once installed with a single click, the app fetched all the context it could using the Shopify API and web scraping to build a knowledge base for each store. This context powered the AI to answer customer questions accurately in the chat widget.
Lucien shaped the technical direction and led development. Through this experience, he developed a strong understanding of AI integration and product-market fit validation.